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Enterprise WordPress

Enterprise WordPress support and hosting for sites the business runs on.

We run the hosting, monitoring, performance work, and support behind your site, so a plugin update, a traffic spike, or a quiet agency does not cost you a weekend of sales. Scoped to what your site needs.

Book a WordPress infrastructure review See example scenarios

For WooCommerce stores, lead-gen sites, publishers, membership sites, and agency-built WordPress that the business depends on.

The reality of production WordPress

WordPress is easy to launch. Keeping it up is the hard part.

Downtime costs sales, leads, members, or trust. Most growing companies have a developer, an agency, or a freelancer, plus a hosting plan, and no platform team. That works until a plugin update breaks checkout or the person who built it stops answering.

  • A plugin update broke checkout and nobody noticed for hours.
  • The agency that built the site went quiet, raised its rates, or disappeared.
  • One VM, one developer, one set of credentials.
  • Backups exist somewhere, but nobody has ever tested a restore.
  • Whoever happens to be awake handles the security incident.
  • A campaign or a press hit slows the site to a crawl.

Outcomes

What changes once we are running the environment.

  • Sales protected

    Checkout, forms, and login stay up through campaigns, launches, and peak traffic.

  • Faster fixes

    Engineers who know your stack, and a senior engineer who owns Sev-1 incidents.

  • Migrations without drama

    Discovery, staging, cutover, rollback. No surprises on launch day.

  • A site that feels fast

    Cache, CDN, database, and PHP tuned to how your site behaves, not a generic preset.

  • Monitoring you can sleep on

    We see the alert before your customers do, and we know what to do with it.

  • One accountable partner

    One partner owns the environment behind your site. No finger-pointing.

The production WordPress stack

Every layer, operated.

A WordPress site that has to stay up is more than the CMS. It is a stack of layers — each of which can break a campaign on its own. Stack Harbor operates every layer plus the cross-cutting concerns that protect them.

  1. 01

    Edge

    CDN · WAF · TLS

    Global edge cache, WAF rules, bot management, certificate rotation.

  2. 02

    Web · cache

    LiteSpeed + page cache

    High-throughput web server with full-page cache, ESI fragments, and HTTP/3.

  3. 03

    Application

    PHP-FPM workers

    Tuned PHP-FPM pools, opcache, JIT where it helps, sized to actual traffic.

  4. 04

    Object cache

    Redis · persistent

    Object cache, session store, transient acceleration. Replicated, monitored.

  5. 05

    Database

    MariaDB · primary / replica

    Tuned innodb_buffer_pool, slow-query monitoring, read replica for heavy reads.

request flow: top → bottom cache hits short-circuit at any layer

Scope

What we operate for you.

Engagements are scoped from this list. Your infrastructure review tells us which items matter for your site; you do not pay for everything.

Architecture

  • Production hosting environment
  • Staging environment for safe changes
  • Cache and CDN strategy
  • Database, PHP, and Redis sizing

Operations

  • Performance review and tuning
  • Monitoring, alerts, and on-call
  • Daily backups, stored in Canada
  • Security hardening and patching

Migration

  • Discovery and dependency audit
  • Staging migration and validation
  • DNS and cutover planning
  • Documented rollback plan

Support

  • Incident escalation to a senior engineer
  • Release and deployment support
  • Direct collaboration with your developers
  • Production SLAs in writing

How the engagement starts

From first call to a site you can stop worrying about.

  1. 01

    Infrastructure review

    A 60-minute call and a written review of your site, hosting, plugins, and what breaks today.

  2. 02

    Operating plan

    A clear scope, a fixed monthly price, and the migration plan if you need one.

  3. 03

    Migration or stabilization

    We build, test, cut over, and stabilize. Your developers keep shipping.

  4. 04

    Ongoing operations

    We monitor, support, optimize, and tell you each quarter what to invest in next.

Pricing model

Fixed monthly price, scoped to your site.

Pricing follows the work your site needs: traffic, support window, migration complexity, and risk. You get a fixed scope and a fixed monthly number after the discovery call, so you know what you are signing for. No published rate card.

Pricing drivers

  • Traffic and concurrent load
  • Uptime target and support window
  • Migration complexity
  • Compliance or data-residency needs
  • Number of sites and environments
  • Release cadence and developer count
Book a WordPress infrastructure review

FAQ

What growing companies ask before they engage.

  • What makes WordPress hosting "enterprise" rather than just managed?

    Managed hosting looks after the platform: patching, backups, platform support. Enterprise WordPress hosting means someone owns the outcome of your specific site: release and rollback paths, plugin-update risk, traffic-spike headroom, a defined escalation route, and an agreed response target when revenue is on the line. The difference is accountability, not disk space.

  • What does enterprise WordPress support actually include?

    Monitoring a person reads, incident response with defined escalation, performance work against real user metrics, security hardening, daily backups stored in Canada, and engineers who know your environment. All of it scoped in writing before an incident, not during one.

  • Do you host WordPress for publishers and high-traffic content sites?

    Yes. Publishing traffic is cached reads with sharp spikes when a story lands, editors publishing all day, and revenue tied to page views. We tune edge and full-page caching for logged-out traffic, size the origin for cache-miss bursts, and keep releases from blocking the newsroom.

  • Do we have to move our hosting?

    Not necessarily. If your current host works, we operate the environment around it: monitoring, backups, performance, security, releases. If it does not, we plan and run the migration with you.

  • Do you replace our developers or our agency?

    No. Your developers keep building. We run the infrastructure underneath and fix what breaks in production. Routine requests go through the support desk, and a senior engineer owns Sev-1 incidents.

  • We already use WP Engine or Kinsta. Do we still need you?

    Often yes. Those platforms run the servers. They do not run your release process, migrations, or performance issues, and nobody there is accountable when checkout goes down at 9pm. We are.

  • Our site is fine most of the time. Why pay for this?

    Most sites are fine until Black Friday, a campaign, a bad plugin update, or the morning the agency stops answering email. We cost less than one lost weekend of sales.

  • Do you support WooCommerce?

    Yes, including high-revenue stores: cart performance, checkout reliability, payment flow tuning, peak-traffic events, and the caching strategy WooCommerce needs.

  • How long until we feel the difference?

    A written infrastructure review and a plan within two weeks of the first call. Stabilization and monitoring usually go live within the first month, before any migration.

  • What does managed WordPress hosting mean?

    A provider runs the whole environment behind your site, not only the server: performance tuning, caching, daily backups stored in Canada, security patching, monitoring. Day-to-day work flows through the support desk; a senior engineer owns Sev-1 incidents. Plain hosting gives you a box. Managed hosting gives you a team accountable for keeping the site up.

  • Do you offer WordPress hosting and maintenance for agencies?

    Yes, for agencies that build for clients but do not want to own production or carry the on-call rotation. You keep the client relationship and the design work; we operate the environments, patching, performance, and monitoring, with routine requests through the support desk and a senior engineer on Sev-1 incidents. White-label or co-managed arrangements are our agency partner offering.

  • Is your WordPress hosting based in Canada?

    Our operation is run from Montreal, and we can host WordPress in our Montréal data centres when data residency or latency matters. If hosting must stay in Canada, we scope the environment and the migration around that.

Related

What runs underneath, and what comes next.

The migration path in, the platform underneath, and the proof.

From the knowledge base

WordPress operations, depth reading.

Production WordPress runbooks, debugging guides, and decision frameworks behind the managed model above.

See all WordPress articles

From the blog

Guides for the decision you are making

All articles →

Stop hoping your WordPress site holds together.

Book a 60-minute infrastructure review. You leave with a written assessment of what is fragile, what is fine, and what to do about it, whether or not you work with us.

Book a WordPress infrastructure review See example scenarios