Managed Services

Management packages and custom solutions

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Overview: Management Solutions for Cloud Services

Whether developing a SaaS solution, launching it into production, building a backend for a mobile game or application, or deploying a cloud-based business application, Stack Harbor will architect, optimize, monitor and maintain a unique hosting environment tailored to your exact needs.

From simple workloads that live on a single Cloud Server, to complex, full-stack applications that leverage load balancing, auto-scaling clustered application and database instances, or private networking and CDN for global distribution, our Managed Services team will assist you with every step of the way.

Allow Stack Harbor to architect a custom solution for your business or organization, and reduce the load on your IT team. Let us manage day-to-day tasks such as monitoring and updates, and relax in knowing that your hosting environment is not only powered by resilient hardware & network infrastructure, but is fully optimized to give your organization the full benefit of the cloud.

Dedicated account management

Architecture & consultation

Migration assistance

Proactive service monitoring

Managed backup

24/7 emergency support

We're here to help!

Managed Cloud Hosting Services

Consultation

A free-of-charge initial consultation with both a dedicated technical and account manager from our Managed Services team will seek to both better understand your needs—present and future, and present to you the benefits of the cloud unique to your specific use case scenario.

Custom Architecture

We can help you design a hosting environment tailored to your applications and processes, and built to meet your specifications. From virtual data centers housed on our Elastic Cloud service, to full-stack applications that efficiently leverage the benefits of cloud infrastructure, our team will customize an environment built for your needs.

Service & Network Monitoring

Continuous network and service monitoring by our Managed Cloud Services team ensures that your virtualized environment is running at peak performance. Proactive over reactive, our 24/7 monitoring system allows for problems to be identified and fixed well before they result in downtime for you and your team.

Managed Backup Options

Regularly scheduled integrated backup options ensure that your information will always be recoverable, no matter what the cause of loss. With regular daily backups or enhanced near-Continuous Data Protection, you can enjoy peace of mind in knowing your data is safeguarded at all times.

Dedicated Account Manager

Unique to Stack Harbor’s Managed Cloud Services offerings, is the benefit of personalized account administration and technical support. Maintaining direct contact with your dedicated Managed Services team ensures that you will always be in the loop and have a live person to talk to, when you need it most.

Additional Support

From migration assistance to regular maintenance requests, or application and OS update assistance, our Managed Cloud Services clients are offered additional technical or administrative support at an industry-competitive, discounted hourly rate.

Unique focus on Canadian SMB & SME

Being Canadian-owned and operated is not only reflected in a strategic location offering low-latency direct peering to Canadian, American and Western European service providers, but also in our strict adherence to data privacy regulations and our commitment to green energy. Proudly headquartered in Montreal, Stack Harbor provides local, regional and national SMB & SME with a resilient Canadian cloud hosting solution.

Server Management Plans

Combine with Cloud Servers or Elastic Cloud VMs

Developed for clients with fluctuating IT needs who prefer a fully managed solution, Stack Harbor’s Managed Cloud Services compliment our Cloud Servers and Elastic Cloud solutions perfectly.

Scroll table with touch

Basic Management Extended Management
+ Monitoring
Monthly Price CAD $150/month CAD $250/month
Technical Support
Monday - Friday, 9AM - 6PM EST
Yes Yes
Management Support 2 hours per month 4 hours per month
Emergency Assistance (24/7) - Yes
Dedicated Account Manager Yes Yes
Managed Cloud Backup2 Yes Yes
Migration Assistance1 Yes Yes
Ping Monitoring Yes Yes
VM Resource Monitoring - Yes
Service-level Monitoring - Yes
Proactive System Updates - Yes
Proactive Alert Monitoring - Yes
Additional Support CAD $100/hour

1Migration support does not extend to third-party applications.

2Space used by the backups are billed at the rates listed on the service pages under Add-ons.

See what our cloud can do for you

Getting started couldn’t be easier. Open an account right now and deploy IaaS cloud services in minutes, or get in touch and our team will help you every step of the way.